Job Brief : (One Position)

We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.


As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.


Responsibilities :

  • Perform research on current benchmark trends and audience preferences

  • Design and implement social media strategy to align with business goals

  • Set specific objectives and report on ROI

  • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)

  • Monitor SEO and web traffic metrics

  • Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency

  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews

  • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)

  • Suggest and implement new features to develop brand awareness, like promotions and competitions

  • Stay up-to-date with current technologies and trends in social media, design tools and applications


Requirements :

  • Proven work experience as a Social media manager

  • Hands on experience in content management

  • Excellent copywriting skills

  • Ability to deliver creative content (text, image and video)

  • Solid knowledge of SEO, keyword research and Google Analytics

  • Knowledge of online marketing channels

  • Familiarity with web design

  • Excellent communication skills

  • Analytical and multitasking skills

  • Proficiency in English and Malay

  • Min qualifications - Diploma and above


Business Development Manager Responsibilities Include : (One Position)

  • Developing a growth strategy focused both on financial gain and customer satisfaction

  • Conducting research to identify new markets and customer needs

  • Arranging business meetings with prospective clients

Job brief :

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.


Responsibilities :

  • Develop a growth strategy focused both on financial gain and customer satisfaction

  • Conduct research to identify new markets and customer needs

  • Arrange business meetings with prospective clients

  • Promote the company’s products/services addressing or predicting clients’ objectives

  • Prepare sales contracts ensuring adherence to law-established rules and guidelines

  • Keep records of sales, revenue, invoices etc.

  • Provide trustworthy feedback and after-sales support

  • Build long-term relationships with new and existing customers

  • Develop entry level staff into valuable salespeople 


Requirements :

  • Proven working experience as a business development manager, sales executive or a relevant role

  • Proven sales track record

  • Experience in customer support is a plus

  • Proficiency in MS Office and CRM software (e.g. Salesforce)

  • Proficiency in English and Malay

  • Market knowledge

  • Communication and negotiation skills

  • Ability to build rapport

  • Time management and planning skills

  • Min qualifications - Diploma and above


Graphic Designer Responsibilities Include (Two Positions) :

  • Scheduling project implementation and defining budget constraints

  • Working with a wide range of media and using graphic design software

  • Thinking creatively and developing new design concepts, graphics and layouts

Job brief :

We are looking for a creative Graphic designer with up-to-date knowledge to interpret our clients needs and to design solutions with high visual impact. You will work on a variety of products, including websites, books, magazines, product packaging, websites, exhibitions, corporate identity etc. and you will cooperate with our designers and sales team.

The goal is to get the clients’ message across.

Responsibilities :

  • Cultivate a solid body of work

  • Take the design “brief” to record requirements and clients needs

  • Schedule project implementation and define budget constraints

  • Work with a wide range of media and use graphic design software

  • Think creatively and develop new design concepts, graphics and layouts

  • Prepare rough drafts and present your ideas

  • Amend final designs to clients comments and gain full approval

  • Work as part of a team with copywriters, designers, stylists, executives etc.


Requirements :

  • Proven graphic designing experience

  • Possession of creative flair, versatility, conceptual/visual ability and originality

  • Demonstrable graphic design skills with a strong portfolio

  • Ability to interact, communicate and present ideas

  • Up to date with industry leading software and technologies (In Design, Illustrator, Dreamweaver, Photoshop etc)

  • Highly proficient in all design aspects

  • Professionalism regarding time, costs and deadlines

  • Proficient in both English & Malay

  • Diploma and above


Administrative Assistant Responsibilities Include (2 Positions) :

  • Answering and directing phone calls

  • Organizing and scheduling appointments

  • Planning meetings and taking detailed minutes


Job brief : 

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.


What does an Administrative Assistant do?

Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive administrative assistant and familiarity within our industry, we’d like to meet you.

Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.


Responsibilities ; 

  • Answer and direct phone calls

  • Organize and schedule appointments

  • Plan meetings and take detailed minutes

  • Write and distribute email, correspondence memos, letters, faxes and forms

  • Assist in the preparation of regularly scheduled reports

  • Develop and maintain a filing system

  • Update and maintain office policies and procedures

  • Order office supplies and research new deals and suppliers

  • Maintain contact lists

  • Book travel arrangements

  • Submit and reconcile expense reports

  • Provide general support to visitors

  • Act as the point of contact for internal and external clients

  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers


Requirements :

  • Proven experience as an administrative assistant, virtual assistant or office admin assistant

  • Knowledge of office management systems and procedures

  • Working knowledge of office equipment, like printers and fax machines

  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

  • Excellent time management skills and the ability to prioritize work

  • Attention to detail and problem solving skills

  • Excellent written and verbal communication skills

  • Strong organizational skills with the ability to multi-task

  • Proficient in both English  Malay

  • Min qualifications ; O Levels and above additional qualification as an Administrative assistant or Secretary will be a plus


Charity Ambassadors – Role description (10 - 20 positions. Part-Time/Full Time Commission Based )



Charity Ambassadors will play a key role in helping the charity meet its strategic objectives to increase awareness of its work and optimise income generation and expenditure. Our ambassadors will champion the charity’s work within their local communities by hosting information stands and delivering talks in their places of work/study, local networks and organisations. This role is vital to the work of GER and will help ensure that those eligible for support are aware of our existence and that they understand what we do and how to access our services. Another key part of the role will be to help raise valuable funds through events and the recruitment of fundraisers and donors so that the charity’s free and confidential support may continue long into the future. 



  • To raise awareness of GERs projects

  • To attend events on behalf of GER

  • To co-ordinate local charity events

  • To deliver talks and presentations about the charity (where happy to do so)

  • To ensure all donations and expressions of interest in fundraising and volunteering are passed back to the GERs Support fundraiser promptly for follow-up.



  • The ability to inspire people about the work of GER

  • Confident communicator

  • Good organisational skills

  • Ability to work on your own initiative

  • Access to a vehicle or ability to network and travel in your local area

  • Age 18 or over

  • Commitment to personal development and training and willingness to attend meetings as required


All charity Ambassadors will be supported and given full training to carry out the role and will receive regular updates on our activities.



Flexible – evenings and weekends, potentially once or twice a month or when required.


Role Description: Charity Ambassador
To fill the role of Volunteer Ambassador, we’re looking for individuals with a strong interest in fundraising and charitable giving as well as great communication skills. Our Ambassadors will represent GER in their local area, bringing together local volunteers and putting on events on behalf of GER.


This role suits you if you:
- Are well organised.
- Have strong verbal and written communication skills.
- Have an interest in charitable giving and fundraising.
- Are interesting in working with other volunteers in your area.
- Have an interest in project management.
- Are able to build and maintain strong interpersonal relationships.
- Are proactive with a positive, enthusiastic attitude.


Attractive Remuneration packages - Commission based only

Important Notes :

For all positions -

1. Profiency in both English & Malay is compulsory except for Charity Ambassador position

2. Please email full resume, photo and expected salary to (Attn to Mr Basheer Ahmad)

3. Only shortlisted candidates will be notified for an interview

4. Working hours for 1-4 is Mon to Friday, 10am to 6pm, alternate Saturdays 10am to 2pm.

5. Position 5 : Flexi hours, commission based remuneration package only

© 2019 by Global Ehsan Relief.

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